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Support
Technical Support
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All support is provided through our Knowledge Base below. If you ask a question, the question and response may help others as well.
Keep in mind your eMail address is not displayed to others. In the event we make the question and response public, we strip out any personal data before doing so.
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It is important that you make sure you have added support@thelatestinformation.com to your email address book so any communications we send
are not removed by any spam filters you have in place.
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If you have requested custom work on your Web Page, all work is guaranteed to be free of defects for a period of 90 days. Any custom work
beyond those provided within this site will be billed at our current hourly rate.
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Frequently Asked Questions
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• If I join and load all my data into my TLI Website but don't renew timely, will the data still be there once I renew?
Yes. Even though visitors cannot see your data, it is still retained. Once you begin your payment plan again, all the data will again be visible. | • If I join before I have a Primary Website and consequently do not link to it, what happens if I later have a Primary Website?
To link to your Primary Website, log in to your Admin section and add the website address to your Contact information, and check the Display Primary Website Link checkbox under the Home Page. Your Primary Site link will then be displayed. |
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Knowledge Base
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The Knowledge Base is a searchable database of questions and answers. If you have a more detailed question than is covered
in the Frequently Asked Questions section above, you can search our Knowledge Base. If you don't find the question and answer you are looking
for, you can submit a new question. You will receive an automatic eMail containing the answer
when the answer is posted. Thereafter, the question and answer will be available to all that search. In most cases, we are able to answer most
questions in 24 hours.
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